Buyer questions
Frequently Asked Questions
Practical answers for evaluating and inquiring about gemstones.
Are all stones certified?
No. Listings clearly show when a laboratory report is attached. You can ask what verification is available for any item.
Do you ship internationally?
International shipping options are confirmed by destination during inquiry.
Are treatments disclosed?
Known or suspected treatments are shown on product pages. Unknown treatment status is labeled as unknown.
How do I buy?
Review the listing, certificate, disclosures, and policies, then contact us to confirm availability, shipping, and payment.